Help Centre - Frequently Asked Questions

Frequently asked questions - search for an answer

Please either select a FAQ from the menu below or enter a search term and click 'search'.

If you cannot find an answer to your question you will be able to contact our dedicated support team who will be able to answer all your questions

The Support Team's working hours are Monday to Friday 8am - 6pm and we will answer all emails within 2 - 3 days.

The Genes Reunited Team

Gift subscriptions

Genes Reunited gift subscription

Do you know someone interested in discovering their family history?

You can now buy a gift subscription to Genes Reunited so they can research their family tree.

Buy a gift or redeem your gift